General Conditions of Use

1. Introduction
Welcome to the Serapian website, the official online shop of Stefano Serapian Srl (hereafter the "Website"). The Website is managed and maintained by Triboo Digitale S.r.l., with registered office at Viale Sarca 336, 20126 Milan, Italy, and tax code, VAT no. and Milan Companies Register no. 02912880966 (hereafter "TD").
Access and use of the Website are regulated by the General Conditions of Use (hereafter the "General Conditions"). By accessing and using this Website, as well as purchasing products therefrom, this implies that you have read, acknowledged and accepted these General Conditions of Use as well as the General Conditions of Sale. If you do not agree with any or all sections of the General Conditions, please refrain from using this Website.

Anyone accessing and using the Website implicitly declares not to use the Website for illicit purposes or those contrary to the laws in force.

TD may modify or simply update these General Conditions, in full or in part. Users will be notified of any changes and updates to the General Conditions on the Homepage of the Website as soon as they become applicable, and these shall be binding once published on the Website, in this section.

If any clause in these General Conditions is deemed illegal, null and void or ineffective for whatever reason, this shall not have any effect on the validity or efficacy of the remaining provisions.

2. Content of the Website
When users access and use the Website, including visualising web pages, communicating with TD, making use of the option to download product information and purchasing said products on the Website, they shall do so exclusively for personal purposes and not in relation to any commercial, entrepreneurial and professional activity.

The Website contains hypertext ("links") to other websites which are not related to this Website. TD neither controls nor performs monitoring activities on these websites or their contents. TD shall not be held liable for the online content of such sites or the rules adopted by them regarding your privacy and the processing of your personal data whilst browsing their website.

Therefore, please be careful when connecting to these websites through the links available on this Website and read the relevant conditions of use and regulations on privacy carefully. Indeed, these General Conditions of Use and the Privacy Policy of the Website are not applicable to websites managed by parties other than TD.

The Website only includes links to other websites in order to help its users with their search and navigation and to facilitate hypertext connections to other websites. These links do not imply that TD recommends or warns against accessing and browsing these websites, neither do they imply any guarantee about the content of the websites or the services or products offered and sold to Internet users.

3. Liability Limits
By accessing the website, you shall be the only one liable for the use of the Website and its content. In fact, TD cannot be held liable if any users make use of the Website and its content in a way which is not compliant with applicable laws, granted TD's liability for wilful misconduct or gross negligence. In particular, you shall be the only one liable for communicating wrong or false information and data and the like to third parties, without explicit consent, and for the improper use of said data.

In conclusion, since all the material will be downloaded or otherwise obtained through the use of a selected service at the user's own risk, any liability for possible damages to computer systems, or loss of data due to download operations, shall be borne by the user and cannot be attributed to TD.

TD declines all liability for possible damages should the services offered on the Website be impossible to access, or possible damages caused by viruses, corrupted files, errors, omissions, service interruptions, deletion of content, problems related to network, providers or telephone and/or telecommunication connections, unauthorised access, data alterations, failure to operate and/or faulty operation of the user's electronic devices.

The user is liable for the storing and using their own personal information properly, including the login information that allows them to access restricted services, and for any detrimental consequences or prejudice attributed to TD or third parties if this information is used improperly, lost or stolen.

4. Privacy Policy
Please read the Privacy Policy carefully in order to understand how and why the Website collects and uses your personal data. This also applies to users that access the Website and use the services without purchasing any products.

5. Intellectual Property Rights
All content, in any format, published on the Website, including web pages, graphics, colours, schemes, tools, the characters and design of the Website, diagrams, layouts, methods, processes, functions and software relating to the Website, are protected by copyright and any other intellectual property rights held by Serapian S.r.l. and TD, as well as other property rights.

It is forbidden to reproduce the Website and its content, whether in full or in part, in any form, without the explicit written approval of Serapian S.r.l. and TD. Serapian S.r.l. and TD possess the exclusive right to authorise or forbid the direct or indirect, temporary or permanent reproduction, in any shape or form, whether in full or in part, of the Website and its content. With regard to the use of the Website, you are exclusively authorised to:

(i) view the Website and its content;
(ii) perform any other temporary reproduction activity which is not related to any personal, economic purpose, considered provisional or additional, and any activity which is integral and essential to viewing the Website and its content, and
(iii) browse the Website in any other way, with a view to using the Website and its content in accordance with the law.
Any additional reproduction activity shall be authorised by Serapian S.r.l. and TD on an occasional basis or by the authors of the single works available on the Website, if needed. Said reproduction activities shall be performed for lawful purposes and in compliance with copyrights and any other intellectual property rights held by Serapian S.r.l. and TD, and authors of the single works available on the Website.

The authors of the single works published on the Website have the right to claim legitimacy of their work at any time, and to oppose any alterations, edits or any other changes to their works, including any act that may cause prejudice regarding the works and be detrimental for their image and reputation.

You shall agree to comply with the copyrights of the artists who chose to publish their works on the Website or collaborate therewith to create new expressive and artistic forms destined to be published, even if not exclusively, on the Website or that form an integral part thereof.

Moreover, you are not authorised, under any circumstances, to use the content of the Website or any single works protected by copyright and any other intellectual property rights, in any shape or form. For example, you cannot alter or modify the protected contents and works without the consent of Serapian S.r.l. and TD and of the single authors of the works published on the Website, where required.

6. Applicable law
The General Conditions are regulated by Italian law and should be interpreted in line therewith, including, by way of example and not limited to, any disputes concerning the existence, validity and efficacy of the General Conditions and any other provisions referred to therein.

If you are a consumer, please refer to Legislative Decree no. 206 of 6 September 2005, "The Consumer Code", plus any amendments and additions, for further details on the legal aspects regulated by these General Conditions.

7. Information
For assistance and/or information concerning orders and shipping, refunds and returns for products purchased on the Website, suggestions and other general information on the services offered by the Website, please contact TD, by email at For any other legal information, please consult the General Conditions of Sale and Withdrawal and the Privacy Policy.

8. Referral Clause
Please refer to the General Conditions of Sale for any aspects not covered by these General Conditions, as applicable.